In the Setup section, click the Email Accounts icon. Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message. Click the email account that you want to change options for. For more information about personal email accounts, visit www. Compose and send an email On the home screen, click the Messages icon.
Related information View saved messages, Blind carbon copy a contact Viewing and replying to email View saved messages On the Home screen, click the Messages icon. Change the message. Highlight a contact. Click a new contact. Add, change, or remove a flag If you make changes to a flag in an email that you sent, the changes are reflected only on your BlackBerry smartphone and are not sent to the recipient.
Highlight an email.
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Highlight a folder. View filed messages On the Home screen, click the Messages icon. Page 92 User Guide Messages Options for email filters Option Description From Specify one or more contacts or email addresses that the email filter should search for in the From field of your email. Separate multiple contacts or email addresses with a semicolon ;. Page Synchronizing Email User Guide Messages Option Description forwarded, specify whether it is forwarded with high importance or with the email header only.
Filter email by sender or subject On the home screen, click the Messages icon. Type a name for the email filter. Page 94 User Guide Messages In rare cases, if your smartphone doesn't recognize fields in a contact, calendar entry, or email account, some data or email can't be synchronized or reconciled. If wireless data synchronization isn't available on your smartphone or if you turned off this feature, you can use the BlackBerry Desktop Software to synchronize your organizer data.
If the Message Services field appears, set this field to the appropriate email account.
It takes a short period of time for email to be deleted over the wireless network. Related information Delete a message, Stop forwarding email to your smartphone Google Mail About Google Mail on your smartphone Depending on your wireless service plan or administrator, you can add a Google Mail account also known as a Gmail account to your BlackBerry smartphone. Type a label name. Click Save. Highlight a Google Mail message or conversation. If necessary, click Yes. Text messages About text messages To send and receive text messages, your wireless service provider must set up your wireless service plan for text messaging.
Page 99 User Guide Messages Attach a media file, contact card, appointment, or location to a text message Before you begin: To attach a video, the video must be recorded in MMS mode. Click an attachment type. Page User Guide Messages Stop receiving messages from a cell broadcast channel Before you begin: Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates, based on your location.
Page User Guide Messages Set the importance level for an email or a PIN message that you send If you change the importance level of an email or a PIN message, a high priority indicator or low priority indicator appears beside that message on your BlackBerry smartphone. If the recipient's messaging application supports importance levels for messages, the importance level will also be indicated to the recipient. For more information, contact your wireless service provider or administrator.
In a message, meeting invitation, or calendar entry, press the key. Page Contact Cards User Guide Messages Related information I can't attach a file to a text message, Open a link in a file or an attachment Some files might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. In a file, highlight a link. Related information I can't attach a file to a text message, Save a contact card from a message If you receive a contact card in a message, you can save it so that the contact information is added to your contact list.
In a message, highlight a contact card. Select the checkbox beside one or more message types. Reset a blocked message counter If you block messages, the blocked message counter tracks how many messages your BlackBerry smartphone has blocked. You can set the blocked message counter back to zero. Using a secure method, let the recipient know what the passphrase is. The BlackBerry Enterprise Server that is associated with your smartphone verified the digital signature.
Page User Guide Messages Check the status of a certificate or certificate chain If a certificate is included in a received message, or is already stored in the key store on your BlackBerry device, you can check the status of the sender's certificate, or you can check the status of the sender's certificate and all other certificates in the certificate chain. Page User Guide Messages You can set your smartphone to try to use the default signing and encryption option for your outgoing messages instead.
However, if message classifications are turned on, the default signing and encryption option might not be able to be used depending on the security requirements of a message's classification. In the General section, change the Message Viewer Icons field. To turn on the prompt again, change the Truncation Mode field to Prompt User. Turn off the prompt that appears when you use a certificate or PGP key that is not recommended for use On the home screen or in a folder, click the Options icon.
Page User Guide Messages Generate an encryption key, Change or delete a contact, Turn on or turn off data service or set roaming options, Options for email filters, Resend a message, Wireless coverage indicators, Turn on, turn off, or check the status of a network connection, Resend a message, I'm not receiving messages Try the following actions Page Message Inbox User Guide Messages The number of new or unread messages is different than I expect The number of new or unread messages includes saved messages and filed messages. If you have set your BlackBerry smartphone to hide filed messages and you receive a new message in an email folder other than your inbox in the email application on your computer, your smartphone files the message.
Your BlackBerry smartphone receives long messages and attachments in sections. If you're not in a wireless coverage area, your smartphone should send the messages when you return to a wireless coverage area. If your email account uses a BlackBerry Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save the files to your smartphone or attach them directly to email messages without downloading them.
On the home screen or in a folder, click the Media icon or Files icon. Find and highlight a file. Related information Send a file, Managing files and attachments View properties for a file You can view the size, author, publication date, and other properties of a file. On the Home screen or in a folder, click the Media icon or Files icon. Find and highlight the file or folder you want to hide.
Select the Hidden checkbox. Click OK. After you hide a file or folder, it is no longer visible on your BlackBerry smartphone. Related information View a hidden file or folder, View a hidden file or folder Page User Guide Files and attachments View the table of contents in a document Depending on the document type, you might not be able to view the table of contents. To move to a specific heading, click a heading. Click Jump. Move around a spreadsheet In a spreadsheet, press the key.
Page User Guide Files and attachments Move around pages in a multipage.
Click a page. Click View. Click a media type.
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If necessary, click a category. Click a file. Page User Guide Media Mute a call, Improve sound quality for media files, Amplify the volume using the audio boost feature, Amplify the volume using the audio boost feature The audio boost feature allows you to amplify the volume more than the normal volume settings allow for songs, ring tones, and videos. View properties for a file You can view the size, author, publication date, and other properties of a file.
Select or clear the Media Card Support checkbox. Related information Supported audio and video file formats and extensions, Music Related information Transfer files to and from your smartphone, Click a playlist. Click Playlists. If the media controls don't appear at the bottom of the screen, touch the screen.
When the video shows the picture that you want to use as the thumbnail picture, click the icon. To start recording, click the record icon. Change the Video Format field. You can click these icons. View pictures Geotagging is turned on Geotagging is turned off Take another picture Flash is turned on Flash is turned off Automatic flash mode Scene mode Take a picture Page User Guide Media To switch between flash settings, click the flash icon at the bottom of the screen.
When you close the camera, the flash setting is saved. Change the camera scene mode You can change the scene mode in the camera to optimize the settings for different environments. Descriptions of the scene modes are available on the camera. Page User Guide Media Reduce blurriness in the pictures that you take The image stabilization option helps reduce blurriness that is caused by slight movements of the camera when you are taking a picture. On the home screen, click the Camera icon. Change the Store Pictures field.
Click a category. Turn on or turn off FM radio Before you begin: To perform this task, you must have wired headphones plugged into your BlackBerry smartphone. In the Name field, type the name of the station. Click the Favorites icon at the bottom of the screen. Highlight a favorite radio station. Page Troubleshooting: Media User Guide Media Troubleshooting: Media Some features aren't available on my smartphone The availability of certain features on your BlackBerry smartphone might be affected by items such as your smartphone model and wireless service plan.
Depending on your messaging service plan, some features or options might not be available in the message options on the Email Preferences screen. Page User Guide Media Depending on yourBlackBerry smartphone model, you might be able to decrease the blurriness in pictures that is caused by slight movements of the camera by turning on image stabilization in the camera options. Related information Change an input or display language, Turn on or turn off audio and video shortcuts, Page Ring Tones, Sounds, And Alerts User Guide Ring tones, sounds, and alerts Ring tones, sounds, and alerts How to: Ring tones, sounds, and alerts Icons for sound and alert profiles The icon for the sound and alert profile that's active appears at the top of the home screen, under the date.
You can click the icon to switch to a different sound profile or to change notification options. Page User Guide Ring tones, sounds, and alerts Change your ring tone, notifiers, reminders, or alerts In any sound profile, you can change your ring tone or notifier tone to an audio file that's stored in your BlackBerry smartphone's built-in media storage or media card. You can also change the options for volume, notifications during calls, LED, and vibration in all of the profiles. Page User Guide Ring tones, sounds, and alerts Add or delete a contact alert You can create contact alerts that allow you to customize ring tones and alerts for calls and messages from specific contacts or groups of contacts.
When you receive a call or message from the contact, your BlackBerry smartphone uses the assigned ring tone or alert, even if you select the Silent profile or Vibrate Only profile. You can turn on or turn off this notification. Page Troubleshooting: Ring Tones, Sounds, And Alerts User Guide Ring tones, sounds, and alerts Turn on or turn off event sounds Event sounds alert you when you turn on or turn off your BlackBerry smartphone, when the battery power level is full or low, and when you connect or disconnect a USB cable or accessory to or from your smartphone.
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Page Browser Basics User Guide Browser Browser basics Browsing the Internet Browse the Internet For more information on the charges associated with using the browser, contact your wireless service provider. On the home screen, click the Browser icon.
In the address bar, type a web address or search terms. Press the key on the keyboard. Related information Shortcuts: Browser, Search for text in a message, in a file, or on a webpage Before you begin: To search for text in a presentation, you must view the presentation in text view or in text and slide view. On a webpage, press the key. Click Home.
Close the browser On a webpage, press the key. Click Close. Playing media files, viewing pictures, and downloading files View a full picture on a webpage On a webpage, highlight or pause on a picture. In the Title field, type a name for the bookmark. In the Folder field, click the folder that you want the bookmark to appear in.
Highlight a bookmark folder. In the General section, click Manage Search Engines.
Browser security options If your email account uses a BlackBerry Enterprise Server, you might not be able to change your browser security options. If you change a browser security option, other applications on your BlackBerry smartphone that access a server might be affected. Related information Browser security options, Add a trusted content server If your email account uses a BlackBerry Enterprise Server, you can add content servers to your list of trusted content servers to accelerate the authentication process when you are authenticating with a content server.
Page Rss Feeds User Guide Browser smartphone receives an update, a new browser push message might appear in the messages application or an icon on the Home screen might change to indicate that new information is available. The web application might also push updated information to your browser cache without notifying you. With the Social Feeds application, you can stay current with your social networks and view your RSS feeds in one location. Page User Guide Browser I cannot play a song or video on a web page Your BlackBerry smartphone might not support the size or file format of the song or video file.
No browser is available on my smartphone Depending on your wireless service plan, this feature might not be supported. Page Calendar User Guide Calendar Calendar How to: Calendar Synchronizing calendar About synchronization and reconciliation The wireless data synchronization and wireless email reconciliation features are designed to synchronize organizer data contacts, calendar entries, tasks, and memos and reconcile email between your BlackBerry smartphone and the email application on your computer over the wireless network.
Page About Synchronization Conflicts User Guide Calendar About synchronization conflicts A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry smartphone and in the email application on your computer. If you reconcile your email using wireless email reconciliation, on your smartphone, you can set whether the email on your smartphone or the email on your computer takes precedence when an email reconciliation conflict occurs. Page Calendar Basics User Guide Calendar Calendar basics Switch calendar views You can view your appointments and meetings in one of four calendar views.
Day view, Week view, and Month view display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments, meetings, and free time in a list. Page User Guide Calendar I can't set some fields when scheduling appointments, Set an alarm in the calendar You can set an alarm in the calendar to go off at scheduled days and times. Scheduling alarms in the calendar does not change your regular alarm in the Clock application. Related information Turn off your smartphone, I can't schedule appointments that span multiple days, I can't set some fields when scheduling appointments, Delete an appointment, meeting, or alarm On the Home screen, click the Calendar icon.
Page User Guide Calendar In a meeting or meeting invitation, below the list of meeting participants, click View Availability. Calendar options Change how the calendar is displayed On the Home screen, click the Calendar icon. Change the default calendar Changing the default calendar changes the email address that meeting invites are sent from.
Page User Guide Calendar Conference call meetings, Create a conference call meeting from your smartphone Before you begin: To perform this task, you must be the meeting organizer. If you are not the meeting organizer, you can create a conference call meeting on behalf of another person from your computer. In a meeting, select the Conference call checkbox.
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Page Troubleshooting: Calendar User Guide Calendar I can't enter a conference call with the Join Now option, Save your conference call information You can save your conference call information so that it is added to the conference call fields automatically when you create a conference call meeting from your BlackBerry smartphone.
On the Home screen, click the Calendar icon. Page User Guide Calendar Related information About synchronization conflicts, Synchronize organizer data over the wireless network, I can't enter a conference call with the Join Now option The Join Now option might not appear in the meeting notification if the meeting organizer isn't using a BlackBerry smartphone that supports the Join Now feature or if the meeting organizer didn't enter the conference call information correctly.
At the top of the screen, click New Contact. Find and highlight a contact. You can also narrow the contacts, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM Lotus Notes, you can apply more than one category to a task on your BlackBerry smartphone, but only one category synchronizes with the task in Lotus Notes. Page About Backing Up And Restoring Smartphone Data User Guide Contacts In rare cases, if your smartphone doesn't recognize fields in a contact, calendar entry, or email account, some data or email can't be synchronized or reconciled.
Page Personal Distribution Lists User Guide Contacts About synchronization conflicts A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry smartphone and in the email application on your computer. Highlight a personal distribution list. Click a contact. Page Contact List Options User Guide Contacts Contact list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords.
On the Home screen, click the application icon for an application that prompts you before you delete items. Change how contact names appear in Remote Lookup results By default, when you search for a contact in your organization's contact list, the contact's display name will appear in the search results. You can choose to display a contact's first and last names instead.
On the home screen, click the Contacts icon. Page Troubleshooting: Contacts User Guide Contacts Troubleshooting: Contacts Contact list field data isn't appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you can't add a contact's birthday to a custom contact list field on your BlackBerry smartphone and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
Note that you must be connected to the wireless network. On the Home screen or in the Applications folder, click the Clock icon. Change alarm notification options On the Home screen or in the Applications folder, click the Clock icon. Use the stopwatch On the Home screen or in the Applications folder, click the Clock icon. Page Tasks And Memos User Guide Tasks and memos Tasks and memos Create a task or memo You can create tasks in the Tasks application or Calendar application, and you can make any of your tasks visible in the calendar. This is what I get when I try diagnostic test. Please help me out.
I don't know if this is the right place to post this but I believe even if is not the right place I can still get help from here. I downloaded an application from one website name blackberryseeker and the application is requesting for license and I don't have one and I really need this app Pls is there anyone who can help me with a solution as I don't have money to buy the application bb world.
Hello all, pls my blackberry bold5 boots half way then stops. I dnt knw what to do. I have tried removing the battery for long hours then try re-booting. Yet nothing. Pls i really need an urgent reply. Thank you. EllenSirleaf14 : pls how do u boot in safe mode Remove and battery and put it back. Press the back button while the phone boots. EllenSirleaf14 : pls which one is the back button check pix below.
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